Frequently Asked Questions
How do custom orders work?
Custom order requests are always greeted enthusiastically. I love to make work that will resonate on a more personal level with my customers. You can send me an email at Quigleyceramics@gmail.com or through the messaging system on Etsy.
When considering a request, please know that the ceramic art process is highly variable and unpredictable. It's one of the reasons I love it so much.Let me know what you'd like and I'll tell you honestly if I can deliver.
Custom orders are non-refundable and can not be exchanged.
How do you determine shipping costs?
Ceramics are heavy and therefore expensive to ship. Additionally, I package my work with great care.These factors frequently result in high shipping costs.
I most frequently ship with USPS Priority Mail, which guarantees that your package arrives quickly. This service also insures your purchase should anything happen.
Etsy only allows me to post one shipping estimate. The shipping prices quoted are for the farthest domestic destinations. In any case in which the shipping costs me less than quoted, I refund the difference.
I Live in Los Angeles. Can I pick up my order?
Of course! Message me and we'll figure out a time when you can visit my studio in Highland Park.